LLM-Solution Premium

Branding Customizability

• Dual LLM Provider Support:
  • OpenAI integration for cloud-based LLM capabilities
  • Ollama integration for local/self-hosted LLM deployment
• RAG (Retrieval Augmented Generation):
  • Knowledge base management with embedding support
  • Multiple source types: Salesforce Records and File Uploads
  • Semantic search capabilities
  • Configurable embedding models
• Chat Management:
  • Real-time chat interface
  • Chat session persistence
  • Configurable chat transcript management
  • Debug console for development and troubleshooting

Quick Start Guide

1. Initial Setup:
   • Select your preferred LLM provider (OpenAI or Ollama)
   • Configure the Named Credential for your chosen provider
   • Test the connection using the “Test Connection” button
2. Knowledge Base Setup:
   • Create a new Knowledge Base with a name and description
   • Select knowledge type (Internal/External)
   • Choose an embedding model
   • Add knowledge sources (Salesforce Records or File Uploads)
3. Chat Configuration:
   • Configure chat transcript saving options
   • Set up chatbot agents with specific knowledge bases
   • Configure debug console settings if needed

Troubleshooting Tips

• Named Credential Issues:
  • Verify credential configuration
  • Check API key validity
  • Use “None Selected” as emergency off switch
• Embedding Generation:
  • Verify knowledge base configuration
  • Check embedding model availability
  • Monitor debug console for errors